Looking for a nationally recognized guest speaker for your next association  meeting or event? Contact us below for more information. The topics we cover are  relevant to today's economic and technological marketplace in telecommunications.  Leaden Associates has assembled an Advisory Team of some of the best Telecommunications experts available for special events at no cost to the client. Some of the topics include:  The Real ROI Of VoIP      (presented at Networking Decisions and NEA National Conferences)  Understanding Unified Messaging in the Call Center  An Idiot’s Guide To ATM  ATM Voice/Data Enterprise Network Strategies For Your Organization  Significant Trends In Global  Networking  Mastering Your Internet Business Strategies  The Power Of Multimedia  Mission Critical: Telecommunications Systems Documentation  Cable Infrastructure And Systems Planning And Design  Telecommunications Strategic Planning  Call Center Solutions: Multiple Contact Management Systems